I.T. Support Newcastle - Tyneside - North East IT Support

"Knect IT have been supporting ABCA Systems Ltd since 2007. During this time we have grown considerably and Knect IT has assisted our company expansion by helping us to streamline our existing IT infrastructure and set up reliable dial up VPN links to our remote workers, they have also advised on and upgraded our Back Up solution to match company growth.

"We now have 2 satellite offices, again Knect IT have offered us a reliable and robust solutions an ‘always on’ permanent VPN tunnel as if we were in the same office.

"Knect IT has also recommended, configured & implemented cost effective ‘Dual WAN Failover’ and ‘Load Balancing’ solutions for us which allows us to make full use of our allocated bandwidth between these sites keeping our company running should one of our ADSL lines go down.

"These solutions have saved us a great deal of time and money and have increased our productivity.

"As we started to outgrow our current server we sought advice on the best upgrade path to take, once more Knect IT have offered us a viable solution which will lead to us upgrading to Server 2008 and Exchange 2010 which will accommodate our development as ABCA Systems LTD continues to expand.

"We have no hesitation in recommending Knect IT to others as the service we have received over the years has been exceptional!"

Gary Todd
Technical Representative

"Last year, our customer-focused practice reached a point where we needed a fast response service company that we could trust to maintain our network of Windows based computers.

We have set up and configured a robust back up system, broadband access in all consulting rooms, and ghosted all main servers so that we now have a failsafe, easy to restore system.

Knectit has lifted a load of mundane and unprofitable computer maintanance work from our shoulders so that we now can concentrate on our services and keep them running smoothly at all times.

Since using Knect IT I feel the burden of PC management has been removed from me, and that I can focus on my job at all times. Worth every penny!"

John Davidson
Optometrist & Director

Details undergoing maintenance...

"I was introduced to Knect IT by a friend who had implemented a small home network. I needed to provide my guests with internet access but IT is something I find a bit of a minefield. The engineer came out to survey my property and explained in layman's terms a practical solution. I now have a wireless network which is not only simple to manage but also secure. I will definitely continue to use Knect IT and would have no hesitation to recommend them to friends and other businesses."

Paul Crilly
Proprietor

"I would like to thank and also highly recommend KNECT IT. We purchased an IT maintenance contract in 2006 and it has proven invaluable ever since. Whenever there is a problem with our IT systems, KNECT IT are quick to respond and correct the problem meaning we can concentrate on our business activities."

Philip Brown,
Managing Director.

"Knect IT have worked with the Greater Morpeth Development Trust for over a year and we have found them to be very professional and responsive to our needs, we would therefore have no hesitation in recommending them to any business."

David Lodge
CEO

"We were very fortunate to be able to commence our Maintenance contract with KNECT I.T. in April of 2007. Since then not only have we received professional, prompt and friendly service from Noaman Hassan and his staff - especially Martin and not forgetting Di, but have also progressed with renewing and updating the majority of our network system.

KNECT I.T. have installed a robust new Server and back-up system which encompasses all of the ‘Projects’ of the Trust. They have taken responsibility for our e-mail system and installed roaming profiles for all of our staff.

Nothing is ever too much trouble for KNECT I.T. and their knowledge and advice is invaluable. I would have no hesitation in recommending their services to anyone"

Tina Phelan
Resource Centre Manager