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Listen
Start with what people and the organisation cannot do.
NorthumberlandBorn and based
Founder-ledDirect accountability
10760118Registered company
24/7Phones answered
IT · Connectivity · Backup · Web
Serious technology support, kept personal.
Knect helps organisations take control of IT, connectivity, backup and web infrastructure—with direct support from people whose reputation is built locally.
Phones answered 24/7.
A real person when the issue cannot wait.
Choose your route
One local team.
Two ways we help.
For your organisation
Managed IT, connectivity, backup, hosting and accountable technical ownership.
Explore business services ↗HOME / 02For your home
Repairs, Wi-Fi, data recovery, new-device setup and friendly local visits.
Explore home support ↗Business technology
Four connected services.
One accountable team.
Choose one service or bring us the whole problem. We work across the gaps where providers often stop.
01MSP02NET03DR04WEB
Managed IT support
Day-to-day support, Microsoft 365 and technical ownership for the systems your people depend on.
Broadband & telecoms
Connectivity, VoIP and provider coordination—without responsibility disappearing between suppliers.
Backup & recovery
Protection, recovery checks and continuity planning built around the real cost of downtime.
Web, hosting & domains
Websites, hosting, DNS and domains managed as one joined-up service with a clear technical owner.
Home grown support
“Technology support from people who know the area—and who are still here after the job is done.”
Knect is founder-led and rooted in Northumberland. Decisions stay close to the work, responsibility stays visible and local reputation matters.
How we work
Responsive when it matters.
Structured where it counts.
Clear communication, visible ownership and improvement after the immediate problem is under control.
Assess
Identify dependencies, risk and the fastest safe route.
Stabilise
Restore service and reduce immediate disruption.
Improve
Fix underlying causes and document the outcome.
Trust is part of the service
How we handle access, data and responsibility.
See Knect’s operating principles for access, responsibility, data minimisation, recovery and incident communication, alongside its corporate and privacy information.
Security & governance01Clear corporate identity
Registered details and responsibility are visible.
02Controlled access
Access should be limited to the agreed requirement.
03Data minimisation
Only information needed for the work is requested.
04Recovery thinking
Backup is judged by whether recovery actually works.
Direct support starts here
Tell us what is affected.
Speak to a real person and leave with a clear next step.