Laptop & PC repair
Screens, batteries, boot problems, virus and malware removal, data recovery and tune-ups for machines that have slowed to a crawl. Windows and Mac.
For home
Home & personal tech, from the same local team.
The same Northumberland engineers who look after local businesses also help at home. Repairs, broadband, custom builds and call-outs — no support contract needed, just call when something's wrong.
Broadband & telecoms
New lines, provider switches, dead connections and Wi-Fi that won't reach the far end of the house. We deal with the provider so you don't have to.
Custom computer builds
Desktops built to your budget for work, study, editing or gaming — specced, assembled and set up ready to use, not handed over in a box.
Home call-outs
Some things are quicker to fix in person. We come to you across Northumberland and the wider North East, at a time that suits.
We also handle
The everyday stuff, too.
If it plugs in, connects or won't behave, it's worth a call. A few of the jobs we're asked for most:
- New setup & migration
- Moving you onto a new PC or laptop with your files, email, photos and settings carried across.
- Virus & scam recovery
- Cleaning up after malware or a scam, and locking things down so it doesn't happen again.
- Data recovery & backup
- Recovering from a failed drive, then setting up backup so the next failure isn't a disaster.
- Wi-Fi & home networking
- Mesh, extenders, dead-spot fixes and getting a home office properly connected.
- Printers & devices
- Printers, peripherals and smart-home kit set up and talking to each other.
- Account & password recovery
- Getting you back into locked Microsoft, Google or email accounts.
- Upgrades
- An SSD or extra memory to bring a slow machine back to life — usually cheaper than replacing it.
- Gaming PCs
- Builds and upgrades specced for the games you actually play, set up ready to go.
- Health checks
- A periodic tidy-up and once-over — handy if the machine matters or the user would rather not fiddle.
How it works
No contract, no jargon.
Home jobs are simple: tell us what's wrong, we tell you what it'll take, and we fix it. There's no support contract to sign and no minimum — it's the same local team and the same standards as our business work, priced for a one-off job.
Call 0330 175 8379 or send an enquiry and say it's for home, and we'll take it from there.
Got a machine that needs looking at?
Phones answered 24/7, every day of the year.